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ABB Prioritizes Industrial Operator Wellbeing by Delivering Ambient Workspace Solution

February 9, 2024

ABB Prioritizes Industrial Operator Wellbeing by Delivering Ambient Workspace Solution
  • ABB’s Operator Wellbeing Service creates a healthier workplace for operators, while enhancing plant performance and helping reduce incidents and unscheduled downtime due to human error
  • Digital solution monitors levels of carbon dioxide, temperatures, lighting and noise in industrial control room environments
  • 90 percent of human-error related accidents in the oil and gas sector can be attributed to the working environment, study shows

ABB has launched its Operator Wellbeing Service (OWS), a digital solution that focuses on delivering optimal industrial control room worker environments and conditions.

Despite being mission critical for much of the world’s energy infrastructures and industries, the ambience of control rooms is often overlooked with many facilities outdated or not suitable for keeping operators alert at all times.

ABB’s OWS solution is designed to deliver safe, smart, and sustainable operations by enabling plant owners to investigate and measure air quality and noise levels in real time, ensure lighting is ambient and meets current standards, and manage temperatures to help maintain employee focus and alertness.

ARC Advisory Group estimates that 40 percent of global process industry losses due to unscheduled downtime are related directly to human error1, while a study published by the International Journal of Occupational Safety and Ergonomics identifies that the working environment is the main human factor in 90 percent of accident cases in the oil and gas industry2.

Building upon ABB’s leadership in control room design, furniture and equipment innovation, OWS helps ensure a healthier workplace for operators as well as improved plant performance and safety.

Operator wellbeing is the key success factor for productive and reliable operations. Human factors form a fundamental foundation of the control room solution. When operators are happier, more alert, less stressed and much safer, the result is better decision making and less downtime.

“Adverse working conditions are known to exacerbate fatigue or distraction,” said Ulf Engberg, General Manager of Control Room Solutions at ABB Energy Industries. “OWS addresses this, delivering live data to managers enabling them to monitor working conditions and make necessary changes accordingly. Additionally, it ensures that plant owners will always comply with ISO 11064 standards.”

ABB’s Process Automation business automates, electrifies and digitalizes industrial operations that address a wide range of essential needs – from supplying energy, water and materials, to producing goods and transporting them to market. With its ~20,000 employees, leading technology and service expertise, ABB Process Automation helps customers in process, hybrid and maritime industries improve performance and safety of operations, enabling a more sustainable and resource-efficient future. go.abb/processautomation

ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company’s solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered and operated. Building on more than 140 years of excellence, ABB’s ~105,000 employees are committed to driving innovations that accelerate industrial transformation. www.abb.com

1https://www.arcweb.com/blog/ergonometrics-better-operator-ergonomics-increase-plant-kpis
2https://www.tandfonline.com/doi/full/10.1080/10803548.2021.1916238 

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