Epiroc Hydraulic Attachment Tools division forms a North American Competence Center

November 27, 2018

The new North American Competence Center, located in Independence, Ohio, will service and support the Canadian and the US hydraulic attachments market. The organization will provide more flexibility and customer focus over the entire sales and service process by supporting the division’s complete product range. For the customers, this will ensure even greater efficiency, shorter lead times, and establish a one-stop solution for all product, parts, and aftermarket service needs. 

While increasing operational performance, the North American team will benefit from sharing profound product and application knowledge. The Competence Center will include customer service, centralized inventory, parts and service support for the entire North American market. The new set-up is in line with customers’ expectations for the region, and provides a better competitive advantage. 

“We saw an opportunity to create synergies on all levels, while keeping a clear focus on developing a high-performing sales and field service team,” said Goran Popovski, President, Hydraulic Attachment Tools division. “Instead of two organizations running independently, we will have one centralized North American operational hub and that will contribute to the success of the division and support our customers in a sustainable and profitable way.” 

The integration will take place effective December 1st. A launch of North American Competence Center for Hydraulic Attachment Tools supports Epiroc objective to be a stronger partner for customers in construction, infrastructure, mining and natural resources industries and will bring even greater focus on productivity, efficiency and expertise.

Related Articles

Editor’s Pick: Featured Article

Weidmüller’s u-control 2000: The Automation Controller

Weidmüller’s u-control 2000: The Automation Controller

Weidmüller’s scalable engineering software, u-control 2000, adapts individually to your requirements. And, the u-control is powerful, compact and fully compatible with Weidmüller’s I/O system u-remote. This article looks at what makes u-control the heart of your automation.

Programmable logic controllers (PLCs) are one of the main components of any automated system. A typical control system has inputs, outputs, controllers (i.e., PLCs), and some type of human interaction with the system, a human machine interface (HMI), for example.

Read More

Latest Articles

  • 2023 Innovations from Festo at CMTS: CMMT-MP and CPX-AP-A

    September 22, 2023 By Krystie Johnston Festo is a leading supplier of pneumatic and electrical automation technology. The company tirelessly innovates products and solutions to improve operations for factories and process automation. Festo’s 2023 innovations include their CPX-AP-A remote I/O, CMMT MP servo drive, and their portfolio of productivity tools. Festo’s New CPX-AP-A: One Integration… Read More…

  • The Fundamentals of Machine Vision in Automation: What You Need to Know

    September 15, 2023 Machine vision has a place in many industries, including food & beverage, automotive, semiconductor, life sciences, and more. In this article, Ryan Marti, Product Manager – Industrial Cameras at Omron Automation walks us through the fundamentals of machine vision in automated processes and holds a lens to look at Omron’s products and… Read More…